Faculty in 2018 | Jiro Usugami

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Name Jiro Usugami
Title Professor
Degree Ph.D.
Academic Background B.S. - Commerce, Chuo University (1981)
M.A. - Management and Policy Science, University of Tsukuba (1983)
Ph.D. - Public Policy, The George Washington University (1994)
Work Experience Japan Productivity Center (1983-1996): Project Officer, International Division
Tokyo Metropolitan College(1996-2006): Associate Professor, School of Business
Oita University (2006- 2011): Professor, School of Economics
Aoyama Gakuin University (2011- ): Professor, School of Business
Research Fields Comparative Management
Risk Managmeent
Human Resources Management
Knowledge Management
Current Research Themes The Relationship of Knowledge Management Practices, Competencies and the Corporate Performance of Japanese Companies
Cross-cultural Differences in Employee Motivation and Retention
Selected Publications Jiro Usugami(2017)“Customer Knowledge Management Utilizing Big Data in Japanese Inbound Tourism: Does big data result in real service improvements?,”Aoyama Journal of Business, 52-2(September),pp.3-16.
Jiro Usugami(2016)A Study of Tattoos and Employment Practices in the EU and the USA: Insights These Practice Can Provide for Japanese Organizations, Transcultural Management Review, Vol.13, pp.1-14.
Jiro Usugami (2016) Disaster Risk Reduction for International Residents in Japan: Barriers and Facilitators to Knowledge Sharing in Times of Disaster, Proceedings of 2016 European Intelligence and Security Informatics Conference (17-19 August, Uppsala, Sweden), pp.96-99.
Usugami,J. (2016) “Customer Knowledge and Service Innovation in Hospitality Industries to Respond to International Customer Needs,” Aoyama Journal of Business, 5-4(March),pp.41-53.
Usugami,J. (2015) “Barrier and Facilitator Analysis on Knowledge Sharing with International Residents in Times of Disaster: The Role of the Local Level Public Sector,” Aoyama Journal of Business, 49-4(March),pp.41-56.
Usugami, J. (2013) “An Empirical Study of Customer Feedback and Employee Driven Service Innovation," Aoyama Journal of Business, 48-3(December),pp.197-210.
Usugami, J. (2013) "An Analysis of Fair Trade Chocolate in Japan and EU: Why Does a Wide Gap Exist Between the Two Regions?," Aoyama Journal of Business,48-1(July),pp. 17-30.
Usugami, J. (2012) "An Empirical Investigation of the Relationship Between Disasters and Corporate Innovation," Aoyama Journal of Business, 47-3(December),pp. 17-27.
Usugami, J., H. Matsuguma, D.Nakamoto, and H. Abe(2010) Regional Brand Strategy and Job Creation,Tokyo:Hakutou Shobo.
Usugami, J. (2008) "e-Learning for New Graduate Employees - Another Function of e-Learning for New Graduate Employees of Japanese and Korean Companies," ICE-B Conference paper, pp.357-361.
Usugami, J. (2007) Introduction to Management,Tokyo: Chuo Keizaisha.
Usugami, J. and K.Park (2006) "Similarities and differences in employee motivation viewed by Korean and Japanese executives : empirical study on employee motivation management of Japanese- affiliated companies in Korea," International Journal of Human Resource Management, 17(February),pp. 280-295.
Usugami, J. (2004) "Empirical studies on the environmental management of Japanese-affiliated manufacturing companies in Canada, the United States and Australia: The differences between companies that have and have not acquired ISO14001 certification," Environmental Informatics Archives, Vol.2, pp. 15-23.
Usugami, J. (2003) "Environmental Management by Japanese Manufacturing in China," The Annual Bulletin: Japan Academy of International Business Studies, Vol.9, pp.115-131.
Usugami, J. (2002) "Environmental Problems Faced by Japanese Affiliated Manufacturing Companies in England,France and Germany, and their Decision Makings," The Annual Bulletin: Japan Academy of International Business Studies, Vol.8, pp.123-138.
Academic Association The International Academy of Strategic Management
Japan Academy of International Business Studies,
Japan Society of Human Resource Management
Transcultural Management Society

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